1. I did not find Eliza to be "human-like" she did't want to share anything about herself and when you would ask her questions she would direct them back at you without answering them herself. When you are talking to a human they answer you back with answers and don't contradict you.
2. To make Eliza more human I would allow her to have interest of her own that way people could talk about those interest together. Also I would give Eliza more knowledge she doesn't seem to know a lot about anything, so to start off I would pick one topic and give her all the information possible on that topic. I think if Eliza had more information and more human qualities like interest she would be easier to talk to.
3.I don't expect a lot of emotion or emotion words from a computer because computers can't feel like humans. There will never be a way to make a computer exactly like a human because whether or not you give it emotions it can't actually feel those emotions so it would be hard for them to talk about them.
4.I don't think computers would be good human like substitutes because humans provide comfort for others. In order for you to really open up to someone you need to know things about them. The only thing I can see human like computers coming into use for is cleaning. Other than that many people wouldn't want computers because its taking away from jobs and money even though it is making things easier for other humans it would be making it even harder for other humans.
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